At Aauram, every fragrance tells a story - one of purity, tradition, and mindful craftsmanship. With roots in handcrafted incense, we place sustainability at the heart of creation - setting new benchmarks of serenity, elegance, and empowerment.
Shipping Policy
1. Order Processing Time
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All orders are carefully packed and dispatched within 2-3 business days of receipt.
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Orders placed on weekends or public holidays will be processed on the next working day.
2. Domestic Shipping (Within India)
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We deliver across India.
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Typical delivery time: 2–5 business days from dispatch.
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Optional: Offer free shipping on orders above a certain amount (if applicable).
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Shipping charges (if any) are shown during checkout.
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If you qualify for free shipping (e.g., on orders above ₹399), this will be applied automatically at checkout.
3. Tracking Your Order
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Once dispatched, you will receive an email (or WhatsApp) with tracking details to follow your shipment.
4. Delivery Timeframe
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Most deliveries are completed within 2–5 business days domestically.
5. Missing or Delayed Shipments
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If your order has not arrived within the expected timeframe, please contact us via email or WhatsApp.
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We will work with our courier partners to resolve any delays.
6. Damaged or Incorrect Products
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If you receive products that are incorrect, damaged, or defective, please notify us within 48 hours of delivery.
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Provide clear photos via email or WhatsApp.
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We will arrange a reverse pick-up and replacement at no extra cost.
7. Order Cancellation
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Once an order is placed, we cannot guarantee cancellation due to our quick processing time. However, do reach out ASAP, and we’ll try to assist if possible.
8. Additional Information
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Prices are inclusive of applicable taxes (GST).
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For bulk orders, gift packs, or corporate deliveries, please reach out to us directly for expedited handling options.