Every Aauram fragrance begins where India's incense story began, in temples, homes, and rituals passed down through generations. Guided by this timeless heritage, we combine pure ingredients with sustainable practices to create fragrances that elevate everyday living. Beyond our products, we are committed to empowering skilled rural women through meaningful livelihood opportunities, creating a positive impact that reaches far beyond every box.
Shipping Policy
1. Order Processing Time
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All orders are carefully packed and dispatched within 2-3 business days of receipt.
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Orders placed on weekends or public holidays will be processed on the next working day.
2. Domestic Shipping (Within India)
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We deliver across India.
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Typical delivery time: 2–5 business days from dispatch.
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Optional: Offer free shipping on orders above a certain amount (if applicable).
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Shipping charges (if any) are shown during checkout.
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If you qualify for free shipping (e.g., on orders above ₹399), this will be applied automatically at checkout.
3. Tracking Your Order
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Once dispatched, you will receive an email (or WhatsApp) with tracking details to follow your shipment.
4. Delivery Timeframe
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Most deliveries are completed within 2–5 business days domestically.
5. Missing or Delayed Shipments
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If your order has not arrived within the expected timeframe, please contact us via email or WhatsApp.
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We will work with our courier partners to resolve any delays.
6. Damaged or Incorrect Products
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If you receive products that are incorrect, damaged, or defective, please notify us within 48 hours of delivery.
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Provide clear photos via email or WhatsApp.
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We will arrange a reverse pick-up and replacement at no extra cost.
7. Order Cancellation
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Once an order is placed, we cannot guarantee cancellation due to our quick processing time. However, do reach out ASAP, and we’ll try to assist if possible.
8. Additional Information
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Prices are inclusive of applicable taxes (GST).
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For bulk orders, gift packs, or corporate deliveries, please reach out to us directly for expedited handling options.
Frequently Asked Questions
Aauram provides reliable shipping services to deliver products safely and efficiently. Shipping methods and delivery timelines may vary depending on the destination and order details.
Aauram processes orders promptly, and delivery times depend on the shipping location and courier service availability.
Aauram may offer free shipping on eligible orders based on promotional offers, order value, or delivery locations.
Yes, Aauram provides order tracking details once your shipment has been dispatched.
Yes, Aauram ships to customers across India through trusted delivery partners.