1. Introduction

At Aauram, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our services, you consent to the practices described here, as aligned with applicable Indian data protection laws.

 

 

2. Information We Collect

a) Personal Information

We may collect personal data that you voluntarily provide, such as:

  • Name, email address, phone number, shipping/billing address – for order processing and customer communication.

b) Usage & Device Information

We automatically gather data when you interact with our website, including:

  • IP address, browser type, pages visited, time spent, and device identifiers.

  • This helps us improve the website and protect against fraud.

c) Cookies & Tracking

We use cookies and similar technologies—like pixels or tags—to:

  • Facilitate website functionality (e.g., keeping you logged in).

  • Personalize your experience and analyze browsing behavior for improvement.

 

 

3. How We Use Your Information

We use the collected data for:

  • Fulfilling orders and processing payments.

  • Sending order confirmations, shipping updates, and customer support communications.

  • Improving our website and customizing your experience.

  • Sending marketing, promotions, or newsletters (only if you've opted in).

  • Detecting and preventing fraud to ensure a secure shopping experience.

 

 

4. Sharing Your Information

Your data may be shared with:

  • Service providers (e.g., shipping carriers, payment processors, analytics platforms).

  • Legal entities, if required by law, or to protect our rights.

  • We will obtain your consent before any data transfer outside its original purpose.

 

 

5. Data Retention

We retain your personal data only as long as necessary for:

  • Processing your orders.

  • Complying with legal or tax obligations.

  • Analyzing user behavior for improvement.

Afterward, inactive data will be securely deleted or anonymized.

 

 

6. Your Privacy Rights

You have the right to:

  • Access, correct, or delete the personal data we hold.

  • Opt out of marketing communications.

  • Request withdrawal of consent where applicable.

To exercise these rights, please contact us via the details below.

 

 

7. Security Measures

We implement reasonable security protocols to protect your data from unauthorized access, alteration, and disclosure.

 

 

8. Policy Updates

We may update this policy occasionally. Any changes will reflect in the updated “Last Updated” date, and notifying you via our website or communications if necessary.

 

 

9. Contact Us

If you have questions or concerns about your privacy, feel free to reach out:

Email: hello@aauram.com